One page for each discussion with reference

DQ1:
How might various documentation issues such as legal liability, patient follow-up, patient phone contacts, and prescription refill requests impact the nurse practitioner? Provide one example of each these areas.
DQ2:A female patient in the practice has an abnormal pap smear. The nurse practitioner (NP) notifies her by phone of the need for a follow-up pap smear. The patient fails to come to her appointment and does not return messages to call the office. What other methods of contact could the NP try and at what point, legally, can the NP stop attempting to contact this patient?